For many years Dr Eric Brown has been involved in the investigation of carpet complaints and he is the author of three popular manuals on the subject.

Investigations have been carried out across the world including the United States, Canada, Oman, Latvia, Malaysia and across Europe. Often litigation is threatened. However, it is usually in the interest of both parties to settle the argument as amicably as possible and an unbiased report is an obvious way to seek a satisfactory resolution.

If litigation is unavoidable, the provision of expert testimony in Court can be provided.